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Conference Articles

Identifying satisfaction factors in tertiary education: The case of an information systems program
Chan, Taizan , Rosemann, Michael , & Tan, Shiang-Yen (2014) Identifying satisfaction factors in tertiary education: The case of an information systems program. In Proceedings of the 35th International Conference on Information Systems : Building a Better World Through Information Systems, AISeL, Auckland, New Zealand. […]

Towards processpedia – An ecological environment for BPM stakeholders collaboration
Rito Silva, Antonio , Rosemann, Michael , & Mazhar, Samia (2011) Towards processpedia – An ecological environment for BPM stakeholders collaboration. In zur Muehlen, M & Su, J (Eds.) Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Revised Selected Papers [Lecture Notes in Business Information Processing, 2011, Volume 66], 13 – 15 September, 2010, United States of America. […]

Foundations of a reference model for SOA governance
Ott, Christian, Korthaus, Axel , Boehmann, Tilo, Rosemann, Michael , & Krcmar, Helmut (2011) Foundations of a reference model for SOA governance. In Soffer, P & Proper, E (Eds.) Information Systems Evolution: proceedings of the CAiSE Forum from the 22nd International Conference on Advanced Information Systems Engineering [Lecture Notes in Business Information Processing, 2011, Volume 72], 7 – 9 June, 2010, Tunisia, Hammamet. […]

Measuring the carbon footprint of business processes
Recker, Jan , Rosemann, Michael , & Roohi Gohar, Ehsan Ali (2011) Measuring the carbon footprint of business processes. In zur Muehlen, M & Su, J (Eds.) Business Process Management Workshops: BPM 2010 International Workshops and Education Track, Revised Selected Papers [Lecture Notes in Business Information Processing, 2011, Volume 66], 13 – 15 September, 2010, United States of America. […]

Proposals for future BPM research directions
Rosemann, Michael (2014) Proposals for future BPM research directions. In Ouyang, Chun & Jung, Jac-Yoon (Eds.) Proceedings of the 2nd Asia Pacific Business Process Management Conference [Lecture Notes in Business Information Processing], Springer Verlag, Brisbane, QLD, pp. 1-15. […]

Creativity management : the new challenge for BPM
Seidel, Stefan & Rosemann, Michael (2008) Creativity management : the new challenge for BPM. In BPTrends. […]

Quality aspects in service ecosystems : areas for exploitation and exploration
Riedl, Christoph, Böhmann, Tilo, Rosemann, Michael , & Krcmar, Helmut (2008) Quality aspects in service ecosystems : areas for exploitation and exploration. In Proceedings of the 10th international conference on Electronic commerce, ACM, Innsbruck, Austria. […]

Framework of a process laboratory for the operational control of service processes
Heckl, Diana, Leyer, Michael, Moorann, Jürgen, & Rosemann, Michael (2009) Framework of a process laboratory for the operational control of service processes. In ACIS 2009 Proceedings, AIS Electronic Library (AISeL), Melbourne, VIC, pp. 195-204. […]

Using a smartphone application for customer-centric banking
Dohmen, Anne, Moormann, Jürgen, & Rosemann, Michael (2009) Using a smartphone application for customer-centric banking. In ACIS 2009 Proceedings, AIS Electronic Library (AISeL), Melbourne, VIC, pp. 385-394. […]

Software as a service (SaaS) for small and medium enterprises (SMEs) : the role of intermediaries
Venkatachalam, Nagarajan , Fielt, Erwin , Rosemann, Michael , & Mathews, Shane (2013) Software as a service (SaaS) for small and medium enterprises (SMEs) : the role of intermediaries. In Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia. […]

A critical realist perspective of enterprise architecture evolution : preliminary findings
Alwadain, Ayed , Fielt, Erwin , Korthaus, Axel, & Rosemann, Michael (2013) A critical realist perspective of enterprise architecture evolution : preliminary findings. In Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia. […]

Service-oriented architecture integration within enterprise architecture : a-priori model
Alwadain, Ayed , Fielt, Erwin , Korthaus, Axel, & Rosemann, Michael (2013) Service-oriented architecture integration within enterprise architecture : a-priori model. In Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013), Melbourne, Australia. […]

Can emotion provide a new approach to business model innovation?
Straker, Karla , Wrigley, Cara , & Rosemann, Michael (2013) Can emotion provide a new approach to business model innovation? In Cai, Jun, Lockwood, Thomas, Wang, Chensheng, Tong, Gabriel Y., & Liu, Jikun (Eds.) Proceedings 2013 IEEE Tsinghua International Design Management Symposium : Design-Driven Business Innovation, Institute of Electrical and Electronics Engineers, Inc., Shenzhen, China, pp. 312-317. […]

Cost-aware business process management: A research agenda
Wynn, Moe T. , De Weerdt, Jochen , ter Hofstede, Arthur H.M. , van der Aalst, Wil M.P. , Reijers, Hajo A., Adams, Michael J. , Ouyang, Chun , Rosemann, Michael , & Low, Wei Zhe (2013) Cost-aware business process management: A research agenda. In 24th Australasian Conference on Information Systems (ACIS 2013), 4-6 December 2013, Melbourne, Australia. […]

Cost-informed operational process support
Wynn, Moe T. , Reijers, Hajo A., Adams, Michael J. , Ouyang, Chun , ter Hofstede, Arthur H.M. , van der Aalst, Wil M.P. , Rosemann, Michael , & Hoque, Zahirul (2013) Cost-informed operational process support. In 32nd International Conference on Conceptual Modeling (ER 2013), 11-13 November 2013, Regal Riverside Hotel, Hong Kong. […]

Digital social signal processing – theorectical underpinning and research agenda
Malsbender, Andrea, Voigt, Matthias, Beverungen, Daniel, & Rosemann, Michael (2013) Digital social signal processing – theorectical underpinning and research agenda. In Lee, Jae-Nam, Mao, Ji-Ye, & Thong, James (Eds.) PACIS 2013 Proceedings, AIS Electronic Library (AISel), Jeju Island, Korea. […]

Model-driven process configuration of enterprise systems
Dreiling, Alexander , Rosemann, Michael , van der Aalst, Wil M.P., Sadiq, Wasim, & Khan, Sana (2005) Model-driven process configuration of enterprise systems. In Ferstl, Otto K, Sinz, Elmar J, Eckert, Sven, & Isselhorst, Tilman (Eds.) Wirtschaftsinformatik 2005, Physica-Verlag Heidelberg, pp. 687-706. […]

From conceptual process models to running workflows : a holistic approach for the configuration of enterprise systems
Dreiling, Alexander , Rosemann, Michael , & van der Aalst, Wil M.P. (2005) From conceptual process models to running workflows : a holistic approach for the configuration of enterprise systems. In PACIS 2005 Proceedings, AIS Electronic Library (AISeL), Bangkok, Thailand, pp. 363-376. […]

Towards an understanding of model driven process configuration and its support at large
Dreiling, Alexander , Chiang, Mervin, Rosemann, Michael , & van der Aalst, Wil M.P. (2005) Towards an understanding of model driven process configuration and its support at large. In Khazanchi, Deepak & Zigurs, Ilze (Eds.) AMCIS 2005 Proceedings : 11th Americas Conference on Information Systems : A Conference on a Human Scale, Association for Information Systems, Omaha, Nebraska, The United States of America, pp. 2084-2092. […]

Crowdsourcing information systems : definition, typology and design
Geiger, David, Rosemann, Michael , Fielt, Erwin , & Schader, Martin (2012) Crowdsourcing information systems : definition, typology and design. In George, Joey F (Ed.) Proceedings of the 33rd International Conference on Information Systems, Association for Information Systems / AIS Electronic Library (AISeL), Orlando, Florida, The United States of America. […]

Small and medium enterprises sourcing software as a service – a dynamic perspective on IS capabilities
Venkatachalam, Nagarajan , Fielt, Erwin , Rosemann, Michael , & Mathews, Shane W. (2012) Small and medium enterprises sourcing software as a service – a dynamic perspective on IS capabilities. In Duong, Duc A., Myers, Michael D., & Dong, Thuy B.T. (Eds.) Proceedings of The 16th Pacific Asia Conference on Information Systems 2012 (PACIS 2012), Caravelle Hotel, Ho Chi Minh City. […]

Leveraging social network data for analytical CRM strategies : the introduction of social BI
Rosemann, Michael , Eggert, Mathias, Voigt, Matthias, & Beverungen, Daniel (2012) Leveraging social network data for analytical CRM strategies : the introduction of social BI. In Pries-Heje, Jan & Chiasson, Mike (Eds.) Proceedings of the 20th European Conference on Information Systems (ECIS) 2012, AIS Electronic Library (AISeL), Barcelona, Spain. […]

Challenges in the context-aware management of business processes : a multiple case study
Ploesser, Karsten, Recker, Jan C. , & Rosemann, Michael (2011) Challenges in the context-aware management of business processes : a multiple case study. In Tuunainen, Virpi Kristiina (Ed.) Proceedings of The 19th European Conference on Information Systems : ICT and Sustainable Service Development, AIS Electronic Library (AISeL), Aalto University School of Economics, Helsinki, pp. 1-13. […]

Research process management
Leist, Susanne & Rosemann, Michael (2011) Research process management. In Seltsolas, P., Bunker, D., Dawson, L., & Indulska, M. (Eds.) Proceedings of the 22nd Australasian Conference on Information Systems (ACIS) 2011 – Identifying the Information Systems Discipline, University of Sydney, Sydney, NSW, pp. 1-11. […]

Digital complementary assets
Rosemann, Michael , Anderson, Magnus, & Lind, Mikael (2011) Digital complementary assets. In Galetta, Dennis & Liang, Ting-Peng (Eds.) Proceedings of the International Conference on Information Systems 2011 (ICIS2011), Association for Information Systems, Shanghai International Convention Center, Shanghai. […]

Towards an orchestration theory in business transformation management (research in progress)
Safrudin, Norizan , Rosemann, Michael , Recker, Jan C. , & Flower, Tara Garson (2011) Towards an orchestration theory in business transformation management (research in progress). In Australasian Conference on Information Systems (ACIS) 2011, 29 November – 2 December 2011, Sydney Law School, Sydney, NSW. […]

Four facets of a process modeling facilitator
Rosemann, Michael , Hjalmarsson, Anders, Lind, Mikael, & Recker, Jan C. (2011) Four facets of a process modeling facilitator. In Galletta, Dennis & Liang, Ting-Peng (Eds.) Proceedings of the 32nd International Conference on Information Systems, Association for Information Systems, Shanghai International Convention Center, Shanghai, pp. 1-16. […]

Enterprise architecture and the integration of service-oriented architecture
Alwadain, Ayed , Rosemann, Michael , Fielt, Erwin , & Korthaus, Axel (2011) Enterprise architecture and the integration of service-oriented architecture. In Proceedings of 15th Pacific Asia Conference on Information Systems (PACIS 2011), AIS Electronic Library, Queensland University of Technology, Brisbane, QLD. […]

Crowdsourcing information systems : a systems theory perspective
Geiger, David, Rosemann, Michael , & Fielt, Erwin (2011) Crowdsourcing information systems : a systems theory perspective. In Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney, Australia. […]

Where do we find services in enterprise architectures? A comparative approach
Alwadain, Ayed , Fielt, Erwin , Korthaus, Axel, & Rosemann, Michael (2011) Where do we find services in enterprise architectures? A comparative approach. In Proceedings of the 22nd Australasian Conference on Information Systems (ACIS 2011), Sydney Law School, Sydney, NSW. […]

Influences of six sigma embracement and abandonment (Teaching Case)
Bandara, Wasana , Heckl, Diana , & Rosemann, Michael (2009) Influences of six sigma embracement and abandonment (Teaching Case). In 17th European Conference on Information Systems, June 8-10, Verona, Italy. […]

Applying social technology to Business Process Lifecycle Management
Mathiesen, Paul , Watson, Jason A. , Bandara, Wasana , & Rosemann, Michael (2011) Applying social technology to Business Process Lifecycle Management. In Schmidt, Ranier & Nurcan, Selmin (Eds.) Business Process Management and Social Software Workshop (BPMS2’11) The 4th Workshop on Business Process Management and Social Software , 29 August 2011, Clermont-Ferrand, France. […]

The emerging management services of business transformation management
Safrudin, Norizan , Recker, Jan C. , & Rosemann, Michael (2011) The emerging management services of business transformation management. In Pacific Asia Conference on Information Systems (PACIS) 2011, 7-11 July 2011, Queensland University of Technology, Brisbane, Qld. […]

The phenomenon of business process management : practitioners’ emphasis
Reiter, Sebastian , Stewart, Glenn , Bruce, Christine S. , Bandara, Wasana , & Rosemann, Michael (2010) The phenomenon of business process management : practitioners’ emphasis. In Proceedings of 18th European Conference on Information Systems, Pretoria, South Africa. […]

Building a methodology for context-aware business processes: insights from an exploratory case study
Ploesser, Karsten , Recker, Jan C. , & Rosemann, Michael (2010) Building a methodology for context-aware business processes: insights from an exploratory case study. In Johnson, Roy & de Villiers, Carina (Eds.) “IT to empower” : 18th European Conference on Information Systems, Pretoria, South Africa. […]

Integrating SOA into an Enterprise Architecture : a comparative analysis of alternative approaches
Alwadain, Ayed , Korthaus, Axel , Fielt, Erwin , & Rosemann, Michael (2010) Integrating SOA into an Enterprise Architecture : a comparative analysis of alternative approaches. In Proceedings of the 5th IFIP International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS), Ministry of Education (Brazil), Natal, Brazil. […]

How relationships can be utilized for service bundling
Kohlborn, Thomas , Luebeck, Christian, Korthaus, Axel , Fielt, Erwin , Rosemann, Michael , Riedl, Christoph, & Krcmar, Helmut (2010) How relationships can be utilized for service bundling. In Proceedings of the 16th Americas Conference on Information Systems (AMCIS) : Sustainable IT Collaboration Around The Globe, Lima, Peru. […]

Identification and specification of relationships as the foundation for service bundling
Kohlborn, Thomas , Luebeck, Christian, Korthaus, Axel , Fielt, Erwin , Rosemann, Michael , Riedl, Christoph, & Krcmar, Helmut (2010) Identification and specification of relationships as the foundation for service bundling. In Sicilia, Miguel-Angel, Kop, Christian, & Sartori, F. (Eds.) Proceedings of the 3rd International Workshop on Ontology, Conceptualization and Epistomology for Information Systems, Software Engineering and Service Science, Springer, Hammamet, Tunisia, pp. 1-16. […]

Sourcing business and software services
Fielt, Erwin , Korthaus, Axel , Kohlborn, Thomas , & Rosemann, Michael (2010) Sourcing business and software services. In Proceedings of the 14th Pacific Asia Conference on Information Systems, National Taiwan University, Grand Formosa Regent Hotel, Taipei, Taiwan, pp. 1890-1897. […]

Towards a service portfolio management framework
Kohlborn, Thomas , Fielt, Erwin , Korthaus, Axel , & Rosemann, Michael (2009) Towards a service portfolio management framework. In Evolving Boundaries and New Frontiers: Defining the IS Discipline : Proceedings of the 20th Australasian Conference on Information Systems, Monash University (Online), Monash University, Melbourne, Victoria, pp. 861-870. […]

Context change archetypes : understanding the impact of context change on business processes
Ploesser, Karsten , Janiesch, Christian, Recker, Jan C. , & Rosemann, Michael (2009) Context change archetypes : understanding the impact of context change on business processes. In Scheepers, Helana & Davern, Michael (Eds.) Australasian Conference on Information Systems (ACIS), 2–4 December 2009, Australia, Victoria, Melbourne. […]

Business and software service lifecycle management
Kohlborn, Thomas , Korthaus, Axel , & Rosemann, Michael (2009) Business and software service lifecycle management. In EDOC 2009 : 13th International Conference on Enterprise Computing, 1 – 4 September 2009, Auckland, New Zealand. […]

Conceptualisation and facilitation of SOA governance
Janiesch, Christian, Korthaus, Axel , & Rosemann, Michael (2009) Conceptualisation and facilitation of SOA governance. In Proceedings of: ACIS 2009 : 20th Australasian Conference on Information Systems, Monash University, Melbourne, Monash University, Melbourne, pp. 154-163. […]

Empirical evaluation of a service analysis and design methodology
Korthaus, Axel , Kohlborn, Thomas , Rosemann, Michael , & Couzens, James (2009) Empirical evaluation of a service analysis and design methodology. In Proceedings of: ACIS 2009 : 20th Australasian Conference on Information Systems, Monash University, Melbourne, pp. 185-194. […]

Rigour versus Relevance Revisited : Evidence from IS Conference Reviewing Practice
Rosemann, Michael & Recker, Jan C. (2009) Rigour versus Relevance Revisited : Evidence from IS Conference Reviewing Practice. In Scheepers, Helena & Davern, Michael A. (Eds.) 20th Australasian Conference on Information Systems 2009, Melbourne, Australia. […]

Service analysis : A critical assessment of the state of the art
Kohlborn, Thomas , Korthaus, Axel , Chan, Taizan , & Rosemann, Michael (2009) Service analysis : A critical assessment of the state of the art. In Newell, S., Whitley, E., Pouloudi, N., Wareham, J., & Mathiassen, L. (Eds.) Proceedings of 17th European Conference on Information Systems. Information Systems in a Globalising World : Challenges, Ethics and Practices, 8-10 June 2009, Verona, Italy. […]

Integrative Teaching Aspects for the IS Profession: Development and Application of a Teaching Framework
Becker, Jorg, Holten, Roland, Klose, Karsten, Rosemann, Michael , & Schallert, Marit (2004) Integrative Teaching Aspects for the IS Profession: Development and Application of a Teaching Framework. In Lieno, T (Ed.) Proceedings of the 12th European Conference on Information Systems (ECIS 2004). The European IS Profession in the Global Networking Environment., 14-16 June 2004, Turku, Finland. […]

Alignments in Enterprise Systems Implementations: The Role of Ontological Distance
Rosemann, Michael , Vessey, Iris , & Weber, Ron (2004) Alignments in Enterprise Systems Implementations: The Role of Ontological Distance. In Agarwal, , Kirsch, , & DeGross, (Eds.) Proceedings of the Twenty-Fifth International Conference on Information Systems, 12-15 December 2004, Washington DC, USA. […]

Integrating Risks in Business Process Models
Rosemann, Michael & zur Muehlen, Michael (2005) Integrating Risks in Business Process Models. In Campbell, B, Underwood, H, & Bunker, D (Eds.) Proceedings of the 16th Australasian Conference on Information Systems (ACIS 2005), 30 November – 2 December 2005, Australia, New South Wales, Sydney. […]

A Classification of Knowledge in Enterprise System Roles
Chan, Tack & Rosemann, Michael (2002) A Classification of Knowledge in Enterprise System Roles. In Wenn, , McGrath, , & Burstein, (Eds.) Proceedings of the 13th Australasian Conference on Information Systems (ACIS 2002), 4-6 December 2002, Melbourne, Australia. […]

A Model for Business Process Management Maturity
De Bruin, Tonia , Hueffner, Tapio , & Rosemann, Michael (2004) A Model for Business Process Management Maturity. In Elliot, , Williams, , Williams, , & Pollard, (Eds.) Proceedings fo the 15th Annual Australasian Conference on Information Systems (ACIS) 2004, 1-3 December 2004, Hobart, Tasmania. […]

Integrating Risks in Business Process Models with Value focused Process Engineering
Churliov, Leonid, Neiger, Dina, Rosemann, Michael , & Zur Muehlen, Michael (2006) Integrating Risks in Business Process Models with Value focused Process Engineering. In Ljungberg, J & Andersson, M (Eds.) Proceedings of the 14th European Conference on Information Systems, 12-14 June 2006, Sweden, Goteborg. […]

Process modelling for enterprise systems: Factors critical to success
Sedera, Wasana , Rosemann, Michael , & Gable, Guy (2001) Process modelling for enterprise systems: Factors critical to success. In ACIS 2001 Proceedings, ACIS, Coffs Harbour, NSW, pp. 585-595. […]

A balanced scorecard approach to enterprise systems performance measurementSedera, Darshana , Gable, Guy , & Rosemann, Michael (2001) A balanced scorecard approach to enterprise systems performance measurement. In ACIS 2001 Proceedings, ACIS, Coffs Harbour, NSW, pp. 573-584. […]

A Process Modelling Success Model: Case Study Insights from an Australian Public Sector Organisation
Bandara, Wasana & Rosemann, Michael (2005) A Process Modelling Success Model: Case Study Insights from an Australian Public Sector Organisation. In Davies, R (Ed.) Information Resources Management Association (IRMA) International Conference, 15-18 May 2005, United States of America, California, San Diego. […]

Towards a Business Process Management Maturity Model
De Bruin, Tonia & Rosemann, Michael (2005) Towards a Business Process Management Maturity Model. In Bartmann, D, Rajola, F, Kallinikos, J, Avison, D, Winter, R, Ein-Dor, P, et al. (Eds.) ECIS 2005 Proceedings of the Thirteenth European Conference on Information Systems, 26-28 May 2005, Germany, Regensburg. […]

Understanding the Main Phases of Developing a Maturity Assessment Model
De Bruin, Tonia , Freeze, Ronald, Kaulkarni, Uday, & Rosemann, Michael (2005) Understanding the Main Phases of Developing a Maturity Assessment Model. In Campbell, B, Underwood, J, & Bunker, D (Eds.) Australasian Conference on Information Systems (ACIS), November 30 – December 2 2005, Australia, New South Wales, Sydney. […]

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