BPM Training

Business Process Management Training by Queensland University of Technology


Our books range from textbooks on the BPM subject to research monographs on specific BPM topics, such as green BPM or process mining. A selection of our books is available below.

Fundamentals of Business Process Management

by Marlon Dumas, Marcello La Rosa, Jan Mendling and Hajo A. Reijers (Purchase)

This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.

In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises – many with solutions – as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

Handbook on Business Process Management

Edited by Jan vom Brocke and Michael Rosemann (Purchase)

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world’s leading BPM thought leaders. The first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. The second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

Green Business Process Management

Edited by Jan vom Brocke, Stefan Seidel and Jan Recker (Purchase)

This book presents consolidates state-of-the-art knowledge about how business processes can be managed and improved in light of sustainability objectives. Business organizations, a dominant part of our society, have always been a major contributor to the degradation of our natural environment through resource consumption, greenhouse emissions and wastage production associated with their business processes. In order to lessen their impact on the natural environment, organizations must design and implement environmentally sustainable business processes. Finding solutions to this organizational design problem is the key challenge of this book. The book is of relevance to both practitioners and academics who are interested in understanding, designing and implementing “green” business processes. It also constitutes a valuable resource for students and lecturers in the fields of information systems, management and sustainable development.

Process Management: A Guide for the Design of Business Processes

Edited by Jörg Becker, Martin Kugeler and Michael Rosemann (Purchase)

Process Management is a comprehensive compendium for the contemporary design of process-oriented organizations. It presents a proven methodology for the introduction and sustainable management of business processes. This book discusses each phase of a business process lifecycle model in the light of current research. A continuous case study provides interesting insights into the actual experiences with this lifecycle model and adds to the credibility of the presented contents. This also includes recommendations which are summarized in pragmatic checklists for each stage of the project. The book is of relevance for business analysts, business process managers, consultants, and all practitioners dealing with the analysis and redesign of business processes. It is also a valuable resource for lecturers and students in the disciplines of Business, Information Systems and Engineering.

Process Aware Information Systems: Bridging People and Software Through Process Technology

Edited by Marlon Dumas, Wil M. van der Aalst and Arthur H. ter Hofstede (Purchase)

This book aims at establishing a unifying foundation and set of common underlying principles to effectively model, design and implement process-aware information systems. Armed with a new and deeper understanding, readers are better positioned to make their own contributions to the field and evaluate various approaches to a particular task or problem. This publication is recommended as a textbook for graduate and advanced undergraduate students in computer science and information systems, as well as for professionals involved in workflow and business process management, groupware and teamwork, enterprise application integration and business-to-business integration.

Modern Business Process Automation: YAWL and its Support Environment

Edited by Arthur ter Hofstede, Wil van der Aalst, Michael Adams and Nick Russell (Purchase)

This book provides a comprehensive treatment of business process automation. It achieves this by covering a wide range of topics, both introductory and advanced, illustrated through and grounded in the YAWL (Yet Another Workflow Language) language and corresponding open-source support environment. In doing so it provides the reader with a deep, timeless and vendor-independent understanding of the essential ingredients of business process automation.

Process Mining

by Wil van der Aalst (Purchase)

More and more information about business processes is recorded by information systems in the form of event logs. Despite the omnipresence of such data, most organizations diagnose problems based on fiction rather than facts. Process mining is an emerging discipline based on process model-driven approaches and data mining. It not only allows organizations to fully benefit from the information stored in their systems, but it can also be used to check the conformance of processes, detect bottlenecks and predict execution problems. This is the first book on process mining and  provides a comprehensive overview of the state of the art in process mining. It is intended for business process analysts, business consultants, process managers, graduate students and BPM researchers.

Workflow Management: Models, Methods and Systems

by Wil van der Aalst and Kees van Hee (Purchase)

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization’s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets.

Modeling Business Processes

by Wil van der Aalst and Christian Stahl (Purchase)

This comprehensive introduction to modeling business-information systems focuses on business processes. It describes and demonstrates the formal modeling of processes in terms of Petri nets, using a well-established theory for capturing and analyzing models with concurrency. The precise semantics of this formal method offers a distinct advantage for modeling processes over the industrial modeling languages found in other books on the subject. Moreover, the simplicity and expressiveness of the Petri nets concept make it an ideal language for explaining foundational concepts and constructing exercises. The text, accessible to a broad audience of professionals and students, keeps technicalities to a minimum and offers numerous examples to illustrate the concepts covered. Exercises at different levels of difficulty make the book ideal for independent study or classroom use.


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