BPM Training

Business Process Management Training by Queensland University of Technology


We have an extensive experience in the provision of consultancy services on BPM, having served a number of organizations both on a long-term and short-term basis. In our consultancy services we employ a combination of techniques and approaches directly inspired by our research findings, together with practical experience gained in the field.

Our consultancy services include:

Adapting BPM to your organization

  • BPM readiness assessment (per organization/project)
  • BPM maturity goals and roadmap
  • Definition of a BPM governance structure

BPM in action

  • Process identification & discovery (e.g. facilitating workshops, modelling your business processes)
  • Process analysis and improvement
  • Process performance analysis using process mining (through analysis of your systems logs)
  • Problem-driven (incremental process improvement) vs Opportunity-driven (process innovation)

BPM IT strategy

  • Suitability assessment of BPM tools (e.g. a modelling tool or a BPMS to be acquired)
  • Service providers analysis
  • Design, implementation and testing of process automation solutions

BPM Program support

  • BPM project management support
  • Process owners/Business analysts coaching
  • Change enablement

For more information about our consultancy services, please contact us.


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  • BPM Center
  • QUT BPM Discipline